[futurebasic] RE: [FB] [xfb OT] App Store Refund Policy

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From: "Edwards, Waverly" <Waverly.Edwards@...>
Date: Mon, 28 Feb 2011 12:38:41 -0600
>>
Does anyone know what the App Store return/refund policy is? I'm reading around (outside of the Apple dev portal) and not getting a clear answer.  The iOS policy is that a customer can return an app and get a full refund up to 90 days. Apple refunds the customer's money and then charges the developer 30%. So, if you have an app selling for $1, and someone returns it, you don't get 70 cents, instead you owe Apple 30 cents.
<<

I have not been able to figure out what bully specifically means unless it is a load of manure.  Who does that?  Charge someone to sell something and then charge them for the refund.  Also, 90 days is a long time.  You cannot go into a store and return something more than 30 days later.  You surely cannot go to a store and expect to get a refund on anything software related.


W.
 

-----Original Message-----
From: futurebasic@... [mailto:futurebasic@...] On Behalf Of Deb Lake
Sent: Sunday, February 27, 2011 7:43 PM
To: futurebasic@...
Subject: Re: [FB] [xfb OT] App Store Refund Policy

Yeah, that's what I figured. Thanks. Btw, I think this is a horribly unfair policy on Apple's part. It's bully, there's no other word for it. 

DL

On Feb 27, 2011, at 6:09 PM, Brian S wrote:

> 
> On Feb 27, 2011, at 3:47 PM, Deb Lake wrote:
> 
>> Anyone have any thoughts or an actual experience with this?
> 
> 
> AFAIK, the MAS is the same as iOS. I'm waiting for my first check for January sales, so the complete accounting is not in yet.
> 
> 
> Brian S
> 
> 
> 
> 
> 
> 
> 
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